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Privacy Policy

This Privacy Policy outlines how ORALIS (“we,” “our,” or “the Site”) collects, uses, and safeguards your personal information when you visit or purchase from www.oralisjewels.com.

After reviewing this policy, if you have additional questions or want more information about our privacy practices, please contact us at info@oralisjewels.com

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

 

Device information

    • Purpose: To load the Site efficiently, analyze usage, and optimize user experience.

    • How It’s Collected: Automatically via cookies, log files, web beacons, tags, or pixels when you access the Site.

    • Disclosure: Shared with service providers for business purposes.

    • Data Collected Includes: browser type/version, IP address, time zone. cookie information, viewed pages/products, search terms and user interactions

 

Order information

    • Purpose: To fulfill orders, process payments, arrange shipping, provide invoices or confirmations, communicate with you, detect fraud, and send relevant updates or marketing.

    • How It’s Collected: Directly from you during the purchase process.

    • Disclosure: Shared with service providers for business purposes.

    • Data Collected Includes: Name, Billing and shipping addresses, Payment details (e.g., credit card numbers), Email address, Phone number

 

Customer support information

  • Purpose of collection

    • Source of collection

    • Disclosure for a business purpose

    • Personal Information collected

    • Purpose of collection - to provide customer support.

    • Source of collection - collected from you

 

Minors

The Site is not intended for individuals under the age of 16 without adult supervision. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at info@oralisjewels.com to request deletion.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

 

Using Personal Information

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

Lawful Basis

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Retention

When you place an order through the ORALIS Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

 

Automatic Decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

 

Cookies

Cookies are small data files downloaded to your computer or device when you visit our Site. They enhance your browsing experience by remembering your actions and preferences (e.g., login details, region selection), eliminating the need to re-enter this information during subsequent visits. Cookies also help us understand how visitors use our Site, such as whether they are first-time or returning users.

Types of Cookies We Use

  1. Functional Cookies: Ensure the Site operates smoothly and remembers user preferences.

  2. Performance Cookies: Analyze site usage and optimize functionality.

  3. Advertising Cookies: Deliver relevant ads and promotions.

  4. Social Media/Content Cookies: Enable sharing and interaction through social media platforms.

Cookie Duration

  • Session Cookies: Last only while you browse and are deleted once you close your browser.

  • Persistent Cookies: Remain on your device until they expire or are manually deleted. Most persistent cookies on our Site expire between 30 minutes and two years after download.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage, or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

 

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Updates and Complaints

We may update this policy periodically. For concerns, contact us at info@oralisjewels.com.

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